Privacy Policy

At Twist & Tonic Bar & Restaurant, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or contact us.

1. Information We Collect

1.1 Personal Information You Provide

We collect information when you:

  • Make a reservation through our website
  • Submit a contact form
  • Subscribe to newsletters
  • Participate in promotions or events
  • Contact us by phone or email

This may include:

  • Name
  • Email address
  • Phone number
  • Reservation date and time
  • Number of guests
  • Special requests or notes

1.2 Automatically Collected Information

When visiting our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Visited pages and duration
  • Cookies and analytics data

2. How We Use Your Information

  • To process and confirm your booking
  • To respond to enquiries
  • To improve our website performance and customer experience
  • To send promotional updates (only if you opt-in)
  • To enhance security and prevent fraudulent activities

3. Sharing Your Information

We do not sell or trade your personal information. We may share it only with:

  • Trusted third-party booking or email services
  • Secure payment providers
  • Legal authorities when required by law

4. Cookies & Tracking

Cookies help us improve website performance and personalize your experience. You may disable cookies in browser settings, but some features may not work fully.

5. Data Security

We use secure technologies to protect your information from unauthorized access, loss, or misuse.

6. Your Rights

You may request to:

  • Access your data
  • Update inaccurate information
  • Delete personal data
  • Opt out of marketing messages

Contact us at: info@twistandtonic.co.nz

7. Third-Party Websites

We may link to external websites such as social media or Google Maps. We are not responsible for their privacy practices.

8. Children's Privacy

Our services are not directed to individuals under the age of 16 and we do not knowingly collect data from minors.

9. Changes to This Policy

This Privacy Policy may be updated periodically. All changes will be posted on this page.

10. Contact Details

Twist & Tonic Bar & Restaurant
435 Beach Road, Mairangi Bay, Auckland 0630, New Zealand
Email: info@twistandtonic.co.nz